Grand Kempinski Hotel Shanghai

ex. Gran Melia

1288 Luijiazui Ring Road, Shanghai, China, 200120  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Kempinski Hotel Shanghai

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Coffee shop

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Verified Reviews:

  • Next to subway station - Hotel was very expensive - Red level bar is stunning - Wifi was rather slow
  • Centrally located in pudong - Close to the bund - View from the jaccuzzi is great - Great food
  • Nearby the huangpu river - Rooms are big - Lovely bathrooms - Staff is very friendly - Breakfast was great
  • Rooms are quiet - Gym and spa room are superb - Pool on l30 was amazing - Recommend this hotel
  • Fantastic hotel - Good service - Very nice gym - Restaurants are very good

Overview

Situated near an oceanarium, restaurants and bars, this contemporary hotel comprises 686 rooms and offers a free car park, a sauna and a Jacuzzi. Offering accommodation in a 27-story Chinese building, the hotel was remodeled in 2010.

Due to stunning location in the commercial center of the city, Grand Kempinski Hotel guests will find Shanghai Jewish Refugees Museum within a 15-minute walk. It is about 4 km away from the center of Shanghai.

This hotel is placed in Luwan district, known for a tower and a museum.

The hotel lies within a 10-minute walk of Hushen Gallery Three On the Bund train station. Hongqiao airport is about 25 minutes' drive away.

Rooms

Offering free Wi-Fi, climate control, a storage space, a living area and a closet, elegant guestrooms boast a stylish interior. Some rooms offer a sweeping view over the Huangpu River . Room facilities include an electric kettle, a dishwasher and a fridge as well as a pillow-top mattress and a down comforter.

Eat & Drink

The barbeque restaurant serves international dishes. Coffee, tea and cocktails are offered in the snack bar. HoF Bar and Brasserie and Hui Lau Shan are situated in a leisure area, about 250 meters away of the property.

You can start your day with a buffet breakfast, which costs CNY 205 per person per night. 

Services

Business facilities at Grand Kempinski Hotel include a business center, a banquet hall and a conference room.

Relax

On-site treatment facilities feature reflex massage and Turkish bath. Such fitness options as a gym and a fitness center are available on site.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of floors:   27.  Number of rooms:   686.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Surfing
  • Diving
  • Canoeing
  • Sailing
  • Pedal boating
  • Tennis
  • Badminton
  • Basketball
  • Golf course
  • Darts
  • Squash
  • Aerobics

Services

  • Paid shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's play area

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Night club
  • BBQ facilities
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view
  • River view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe

Self-catering

  • Kitchenette
  • Refrigerator
  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Direct dial telephone
  • Mobile phone charger
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Kempinski Hotel Shanghai Shanghai location
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Hotel Address:

1288 Luijiazui Ring Road, Shanghai, China, 200120

Get directions
City Centre
  • Shanghai
    2.0 mi
Airports
Train Stations
  • Shanghai Railway Station Metro Station
    2.7 mi
  • Shanghai Railway Station
    3.2 mi
Underground stations
  • Lujiazui Station
    2000 ft
  • Dongchang Road Station
    5000 ft
Restaurants
  • Hui Lau Shan (Riverside Avenue)
    800 ft
  • Tavola (cuisine: Italian)
    1100 ft
Parks
  • Pearl of the Orient Cruise Ship Terminal
    2300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    27
  • Number of rooms:
    686

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedShanghaiGrand Kempinski Hotel Shanghai

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Large Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Large Studio

Standard Double Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe
  • Slippers
  • Work desk
  • Living room
  • Telephone
  • Bathroom:Toiletries
  • Washing machine
  • Make-up mirror
  • Dining:Kitchenette
  • Microwave
  • Media:Satellite TV
  • Radio
Room Description:

Standard|Standard Double Room (Double bed)

Grand Kempinski Hotel Shanghai photos Room
Grand Studio
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Cleaning products
  • Bedding:Cots
  • Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • iPod docking station
Room Description:

Rooms are 58 square metres.

Grand Kempinski Hotel Shanghai photos Room
Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Coffee machine
    • Bathtub
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Cleaning products
  • Bedding:Cots
  • Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • iPod docking station
Room Description:

Rooms are 85 square metres.

Grand Kempinski Hotel Shanghai photos Room
Superior Twin Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Private pool
  • Wi-Fi
  • In-room safe
  • Individual air conditioning
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Mobile phone recharger
  • Carpeted floor
  • Adjoining room
  • Interconnecting doors
  • Fire alarm
  • Wheel chair accessible
  • Voice mail
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toiletries
  • Washing machine
  • Double vanity
  • Lighted makeup mirror
  • Shower cap
  • Weight scale
  • Toilet
  • Cleaning products
  • Bedding:Cots
  • Sofa
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Kitchen/Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • In-house movie
  • iPod docking station
  • Computer hookup
  • DVD player
  • Data ports
  • Radio
Room Description:

Superior|Twin Room - With Breakfast. Superior City View-Bed & Breakfast-Standard

Grand Kempinski Hotel Shanghai photos Room
Superior King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Kitchen/Kitchenette
  • Media:Cable/satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Superior|Superior City View King (with extra bed)

Superior Triple Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|Triple Room Superior City View(Without Breakfast)

Grand Kempinski Hotel Shanghai photos Room
Deluxe Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Living room
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Housekeeping
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toiletries
  • Washing machine
  • Make-up mirror
  • Shower cap
  • Toilet
  • Cleaning products
  • Bedding:Cots
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Kitchen/Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • iPod docking station
  • Computer hookup
  • Radio
Room Description:

As the room's name suggests the Deluxe Bund View Room overlooks Shanghai's waterfront area right in front of the Huangpu River. Though similar in size and appearance to the Superior City View Room, here you will have a totally different experience. Featuring beautiful contemporary decoration, bathroom with both bathtub and shower in every room, the Deluxe Bund View Room is the perfect place to rest from your meetings or to unwind at the end of ...

Grand Kempinski Hotel Shanghai photos Room
Deluxe King Room
City view
  • Room size:

    465 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Kitchen/Kitchenette
  • Media:Cable/satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Deluxe|Deluxe Bund View King (with extra bed)

Deluxe Triple Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple room – De Luxe

Grand Kempinski Hotel Shanghai photos Room
Executive Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Individual air conditioning
  • Slippers
  • Work desk
  • Seating area
  • Living room
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toiletries
  • Washing machine
  • Make-up mirror
  • Shower cap
  • Toilet
  • Cleaning products
  • Bedding:Cots
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Kitchen/Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • iPod docking station
  • Computer hookup
  • Radio
Room Description:

Large room features large windows with views of the beautiful Huangpu River. Offers an iPod docking station and 2 bathrobes. Spacious marble bathroom has a walk-in shower and a separate bathtub. Overlooking the city, room includes Executive Lounge benefits: - Personalised check-in/out - Free buffet breakfast, cocktails and evening drinks for 1 guest - Free all-day tea and coffee - Free internet in the business centre - Access to large library with international newspapers

Executive Double Room on Executive Floor
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
Room Description:

Deluxe|Grand Executive Bund View room -Executive floor Access

Executive King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

NON-REFUNDABLE Executive Bund View King

Executive Two Room King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

The suite features a king-sized bed and a separate living room. Offers an iPod docking station and 2 bathrobes. Overlooking the city, room includes Executive Lounge benefits: - Personalised check-in/out - Free buffet breakfast, cocktails and evening drinks for 1 guest - Free all-day tea and coffee - Free internet in the business centre - Access to large library with international newspapers

Grand Kempinski Hotel Shanghai photos Room
Executive Suite
City view
  • Room size:

    865 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Cleaning products
  • Bedding:Cots
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • iPod docking station
  • Radio
Room Description:

The suite features a king-sized bed and a separate living room. Offers an iPod docking station and 2 bathrobes. Overlooking the city, room includes Executive Lounge benefits: - Personalised check-in/out - Free buffet breakfast, cocktails and evening drinks for 1 guest - Free all-day tea and coffee - Free internet in the business centre - Access to large library with international newspapers

Grand Kempinski Hotel Shanghai photos Room
Diplomatic Suite
City view
  • Room size:

    865 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Cleaning products
  • Bedding:Cots
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • iPod docking station
  • Computer hookup
  • Radio
Room Description:

DOUBLE DIPLOMATIC SUITE. BED & BREAKFAST. Non refundable

Diplomatic Two Room Suite
City view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Spacious suite comes with a separate living room, views of the Bund and floor-to-ceiling windows. Offers an iPod docking station and 2 bathrobes. Overlooking the city, room includes Executive Lounge benefits: - Personalised check-in/out - Free buffet breakfast, cocktails and evening drinks for 1 guest - Free all-day tea and coffee - Free internet in the business centre - Access to large library with international newspapers

Luxury Double Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room - River View

Grand Kempinski Hotel Shanghai Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • Shanghai Ocean Aquarium700 ft
  • Garden Bridge of Shanghai4600 ft

Places of interest

  • Shanghai International Ferry Station2300 ft
  • Shanghai Stock Exchange Headquarters3000 ft
  • Shanghai Tower3300 ft
  • Shanghai Citigroup Tower3300 ft
  • Shanghai Monument to the People's Heroes4000 ft
  • Shanghai Dongchanglu Ferry Station4300 ft

Convention centers

  • Shanghai World Financial Center2300 ft

Shopping areas

  • Superbrand Shopping Mall Shanghai2000 ft

Monuments and Landmarks

  • Oriental Pearl TV Tower1700 ft
  • IFC Shanghai International Financial Center2000 ft
  • Jin Mao Tower2700 ft
  • Shanghai World Financial Centre SWFC3000 ft

Museums

  • Shanghai Municipal History Museum1400 ft

Business areas

  • Shanghai International Financial Center2300 ft

Underground stations

  • Lujiazui Station1700 ft

Marina

  • Shanghai International Cruise Ship Terminal2700 ft

Local attractions

  • Suzhou Cobblers Boutique5000 ft
    No.17 Fuzhou Road, Huangpu District
  • Shanghai Bund Weather Signal Station5200 ft
    No.A1 Zhongshan East 2 Road, Huangpu District
  • China Maritime Museum5300 ft
    No.321 Sichuan Road, Huangpu District, Shanghai
  • Shanghai Association5100 ft
    No.2 Zhongshan East Road, Huangpu District
  • Shanghai Asian Building5200 ft
    No.2 Yan'an East Road, Huangpu District

Near the hotel

  • Oriental Pearl Tower (Dongfang Mingzhu)2000 ft
    No. 1 Century Avenue, Pudong New Area
  • Shanghai History Museum2000 ft
    No.1 Shiji Avenue, Pudong New Area
  • Pearl of the Orient Cruise Ship Terminal2300 ft
    No.2852 Binjiang Avenue, Pudong New Area
  • Shanghai IFC Mall2200 ft
    8 Century Avenue, Lujiazui, Pudong New District
  • The Bund (Wai Tan)4400 ft
    Zhongshan East 1st Road
  • Shanghai World Financial Center3100 ft
    Building 1, No.100 Century Ave, Pudong New Area
  • Shanghai ifc mall 2200 ft
    No 8, Century Avenue, Shanghai

Restaurants nearby

  • Hui Lau Shan (Riverside Avenue)800 ft

    Address: BinJiang Avenue 1, Fu Du Section BinJiang Garden
    Phone: 021-58786198

    74% likes this, based on 28 reviews

  • Starbucks Coffee (Shanghai Binjiang)1100 ft

    Address: Binjiang Park, Section Fudu, Binjiang Avenue,Pudong New District
    Phone: 021-58781332

    74% likes this, based on 49 reviews

  • Old Shanghai Restaurant1400 ft

    Address: ShiJi Avenue 1 DongFang MingZhu 8 Men, International XinWen Center 1 Floor
    Phone: 021-58792727

    Cuisine: Hangzhou, Zhejiang

  • Tavola1100 ft

    Address: 2500 Binjiang Dadao
    Phone: 021-20228288

    76% likes this, based on 63 reviews
    Cuisine: Italian
    Price Range: USD 40 - USD 80

  • hoF Bar and Brasserie1100 ft

    Address: DBS Tower, 1318 Lujiazui Huan Lu,Pudong
    Phone: 021-50100800

    74% likes this, based on 15 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    27
  • Number of rooms:
    686

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedShanghaiGrand Kempinski Hotel Shanghai

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Cities nearby
  • Gaoqiao (Shanghai) hotels - 16 km
  • P'eng-p'u-chen hotels - 9 km
  • Ts'ao-ho-ching hotels - 9 km
  • Tangzhen hotels - 17 km
  • Yang-ssu-chen hotels - 6 km
  • Baoshan (Yunnan) hotels - 17 km
  • Qingpu hotels - 34 km
  • Songjiang hotels - 27 km
  • Jiading hotels - 27 km

Grand Kempinski Hotel Shanghai Reviews

Guest reviews are submitted by our customers after their stay at Grand Kempinski Hotel Shanghai

Average guest rating

9.0out of 10
Superb
Based on 86 reviews

Guest reviews

  • Single
    9.0

    Very comfortable room and gorgeous bathroom with quality products. Beautiful pool and spa area and very quiet. Staff very sweet and helpful. Beautiful views.

    The food wasn't great and quite expensive. Lobby and all public areas almost "dead", especially the lovely bar with jazz.

  • Group of friends
    7.8

    Excelent design, great location, friendly staff most of them.

    expensive eatting in the hotel, staff need to be more skillful with foreign languages. Even if 9 out of ten staff was great, friendly and polite, just the bad attitude of the tenth was enough to destroy the image of the team.

  • Older travelers
    10.0

    The room in the Gran Melia Hotel was one of the best we've enjoyed. It was very spacious and luxurious, with a full picture window view of the river, which gave us opportunities to watch the river traffic by day and night. The bed was so comfy! The bathroom was cleverly designed, so that each facility was separate; all fittings were of the highest quality. On 2 occasions we ate in the hotel and both were good value. In-room dining gave us a private and atmospheric setting, and a special pizza and beer menu in the Italian restaurant offered simple but very tasty food. The hotel location meant that we had to cross the river to see most of the more historic sites, but a subway and local ferry are close by, so this did not pose a problem. The advantage of the location was in being in the heart of the city surrounding by several shopping malls and very close to the Oriental Pearl Tower.

  • Single
    10.0

    Rooms are neet and clean , staff are very helpfull with good english speaking .

  • Group of friends
    9.2

    Swimming pool. Comfort.

    Wi-fi not provided in the rooms.

  • Group of friends
    9.2

    Hotel is super modern and very new. The hotel bar on the 30th floor offers great view of the Bund and the pearl as well as the world financial center. I have stayed at the hotel many times and is my top recommendation for anybody travelling to shanghai.

    I am not a fan of the breakfast buffet which is big but also quite expensive. Instead I prefer to pick up my breakfast at Costa which is literally next doors.

  • Group of friends
    7.4

    Extremely friendly staff, very close to the shanghai international conference center

    Sometimes poor Internet connection at the room

  • Single
    10.0

    Location and views from the rooms. Choice of three restaurants (Chinese, Italian and Spanish) in the hotel was convenient.

    The internet could have been a bit faster

  • Group of friends
    9.6

    Class a hotel with beautiful decor and architecture. Top notch quality in confort, breakfast, facilities, bed, shower, tv, amenities etc. If you find a good price this is the place to experience a truely five-star.

    Beware of the overcharged extras as it is common in five star hotels. Expecially if you got a promotion on the room rates you may be surprised with the final bill if you don`t look the extras.

  • Single
    9.6

    An excellent hotel especially if you stay at the “ red floor” which is the executive floor. The staff are very helpful, the lounge at level 28 is excellent location for the breakfast and happy hour! Sam, jenny, and Paul and the very nice and pretty lady and the very nice old chef at the breakfast buffet have done extremely good job in accommodating requests.

    In the down side, the hotel used my card to charge 1000 rmb after I reached home, even though I paid all charges at check out, I am still working with the hotel to know why?

  • Older travelers
    9.0

    Fabulous exercise equipment, spa and pool with amazing views. Beautifully designed lobby and guest rooms. Very convenient to Metro and attractions. Expensive, but many amenities included in the fee, such as free wi fi in your room. Would recommend some sort of light breakfast (coffee, fruit and rolls to be included and that might add value). Very friendly and helpful staff.

    Expense. But it seems to be justified in view of the luxurious atmosphere and amenities. Adding a minimal continental breakfast buffet would help tourists feel better about the cost.

  • Family with children
    9.2

    It was sheer luxury. The reception area was breathtaking, the location was excellent, the rooms fabulous. I loved the whole experience

    The hotel was very very expensive. 250 yuan for breakfast per person so for a family of four that's 1000 yuan, the bar prices were eye watering too 330 yuan for 2 gin and tonics, a beer and an oj. Due to these very high prices, we didn't use the restaurant or any of the facilities (spa, beautician,etc) which was a shame as we would love to have had a family meal together.

  • Family with children
    9.6

    the comfortably luxurious and warm reception

    the room ref = no crackers

  • Single
    9.6

    The hotel is new and have very good location. The hotel is very clean and the service is very good. I like it and I will come back for sure.

  • Single
    7.0

    Interiors are superior. Douche and bath separately.

    Unfriendly and poorly english-speaking personnel.

How to reach hotel

hotel Grand Kempinski Hotel Shanghai Shanghai location
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Hotel Address:

1288 Luijiazui Ring Road, Shanghai, China, 200120

Get directions
City Centre
  • Shanghai
    2.0 mi
Airports
Train Stations
  • Shanghai Railway Station Metro Station
    2.7 mi
  • Shanghai Railway Station
    3.2 mi
Underground stations
  • Lujiazui Station
    2000 ft
  • Dongchang Road Station
    5000 ft
Restaurants
  • Hui Lau Shan (Riverside Avenue)
    800 ft
  • Tavola (cuisine: Italian)
    1100 ft
Parks
  • Pearl of the Orient Cruise Ship Terminal
    2300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    27
  • Number of rooms:
    686

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedShanghaiGrand Kempinski Hotel Shanghai

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

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